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Admission times are scheduled when you call to ensure each person arriving at our facility gets the full attention of our care team. Arriving late may cause a wait time.
For the safety and sobriety of all patients, each resident must agree to a search of their person and belongings upon arrival. During the search, staff collects items not permitted during treatment and stores them safely and securely until your stay is over. Additional random searches may be conducted during your time at The Recovery Village Ridgefield.
Patients at The Recovery Village Ridgefield start in a rehab program best suited for their needs, then may step down to lower levels of care as they progress through their care plan. Treatment often begins with a medical detox, followed by inpatient care.
Medical Detox
With 24/7 medical supervision, treatment for withdrawal symptoms and a safe environment, our medical detox helps make withdrawal as comfortable as possible.
Inpatient Rehab
Inpatient rehab helps you focus completely on your recovery. Clients live onsite and undergo the most intensive, structured programming available.
Outpatient Rehab
A step down from inpatient care, PHP gives clients more independence and free time as they begin to manage their own recovery while remaining on site.
Your length of stay may differ depending on your program, personalized treatment plan, recovery progress and insurance coverage. In general, patients may receive:
We encourage all patients to finish their treatment plan, as leaving medical care too soon can lead to relapse and overdose. However, patients can decide to leave treatment at any time, even against medical advice, as long as they are not a danger to themself or others.
Now that you’ve decided to start treatment at The Recovery Village Ridgefield; it’s time to prepare for your stay.
This packing guide ensures you have everything you may need while you’re with us, so you can focus on what’s really important — healing.
If you’re considering using FMLA benefits to protect your job while you’re in rehab, it’s really important to start the process as soon as possible, even before you arrive for treatment. You’ll need to contact your employer to start the paperwork required for FMLA. To protect your privacy, you only need to say you’re seeking medical treatment.
Wherever you’re coming from, our Recovery Advocates ensure you arrive at our center safely and on time. You can book and confirm transportation on your own, or we can help you make travel arrangements. We can also arrange pick-up to and from the airport, bus stations or train stations.
Rooms at The Recovery Village Ridgefield provide a comfortable resting place during recovery. Rooms are shared with one other patient to help foster critical fellowship during a difficult time. Following your inpatient program, PHP clients live in well-appointed cottages around the facility, sharing bedrooms and bathrooms with their peers in recovery. Some cottages feature private kitchen spaces. The number of residents in each room may differ depending on your treatment stage and care needs.
Our facility features a full cafeteria with meals our onsite chef prepares. Typically, a few different meals will be available for breakfast, lunch and dinner, including vegetarian and vegan options. Each delicious and nutritious meal is made to bolster patients’ physical and mental health as they recover. Snacks are also provided. No outside snacks or meals are permitted in the facility. If you have any food allergies, let us know before your arrival so we can accommodate you.
Patients are responsible for keeping their rooms clean and doing their laundry to nurture independence and accountability. Certain housekeeping services, like trash removal and linens, are provided at the medical detox and inpatient levels of care.
Cell phones are securely stored upon arrival for the safety and privacy of all patients. This also helps patients focus on healing by avoiding distractions and keeping their stay confidential. Following a 72-hour window without calls, patients may use the facility phone three times per week on house phone, or approved for more, with approved contacts only. After entering PHP/IOP, clients may use their cell phones during non-programming times if approved.
At The Recovery Village Ridgefield, smoking is only permitted in designated areas and during specified times. Smoking is not allowed during therapeutic sessions or wellness activities. Smokeless tobacco and vaping may be used during designated mindful breaks, but all products must be disposed of afterward. If you smoke, you will need to bring enough unopened cigarettes or tobacco products for the anticipated length of your stay. There will be no opportunity to purchase new tobacco products during your stay. Vaporizers and e-cigarettes are permitted, but they must be labeled as pure nicotine with no additional additives. Only disposable vapes will be allowed on site, as there will be no ability to charge them. All smoke and vape products must be new and sealed upon arrival at the facility. Smoking cessation products may be offered during your treatment. Please note: facility staff cannot purchase tobacco products on behalf of patients, and patients will not be able to purchase tobacco products while in our care.
During treatment, it’s important to reconcile with yourself and your family. While some do better with long-distance family treatment, others may prefer to have visits from parents, spouses or other family/ supports members. Because connecting with your past is so important. Family engagement sessions are encouraged and may include loved ones and supports outside of biological family relations.
While your treatment occurs at our Ridgefield facility, offsite opportunities may or may not be available, including additional support group meetings and recreational therapies. Your level of care and medical needs determines offsite visits.
Our Recovery Advocates can answer your questions about our addiction treatment programs and life at The Recovery Village Ridgefield.
Let your intake coordinator know you want to speak to a Recovery Advocate when you call.
Nearly all health insurance plans require you to pay some out-of-pocket costs to access your healthcare benefits (collectively, the “Patient Responsibility”).
An intake coordinator will review your Patient Responsibility with you during admission or as soon as you are medically stable. They will explain the deductible is due during admission and that the co-insurance amount and out-of-pocket balance will be billed and paid for once services are complete. Onsite financial counselors will review your financial responsibility again during treatment with case managers who can help you navigate FMLA and short-term disability.
Before admitting at The Recovery Village Ridgefield, you must check with your insurance provider to ensure you understand your individual benefits plan. Your insurance plan may not be a “participating provider” with The Recovery Village Ridgefield. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.
All admissions calls are confidential. At The Recovery Village Ridgefield, you will complete forms that only allow us to discuss important information with those you designate per HIPAA guidelines. In addition, no information will be disclosed to any party without your written, documented approval.