How Nobu Works
Getting treatment for substance abuse and mental health issues with online rehab and counseling just got easier.
Get started by completing the brief registration process below. We’ve included a brief assessment and some questions to help match you with the right treatments.
Once registered you’ll receive an email to sign into the Nobu app where you can access appointments, get support, send messages and modify your account.
After you’ve signed up and signed in, you’ll get notified of upcoming appointments. Just tap or click to join your sessions and say hello to your therapist.
Benefits of Teletherapy
Below are just some of the benefits of using Nobu for online rehab and therapy.
Confidential & Secure
Access to teleservices are 100% secure, always encrypted and no information is stored during video sessions.
Our professionals are licensed to treat substance abuse and mental health. They’ll guide you along your way.
Our therapists will set your one-on-one counseling sessions to a time that fits your schedule.
Individual or Group
Get teletherapy in either one-on-one or group settings based on a customized treatment plan that meets your needs.
Access teletherapy and telehealth services on the go with any internet-connected mobile phone, laptop or desktop computer
Our therapists use the latest in evidence-based treatment approaches to ensure you have the most effective treatment possible.
Join The Over 20,000 Others We’ve Helped Into Recovery
The Recovery Village offers teletherapy treatment for those who are struggling from substance abuse and mental health issues.
The Nobu app matches you with one of our highly-qualified, licensed therapists. Our counselors hold a variety of credentials ranging from licensed mental health counselors, licensed professional counselors and licensed social workers. Your therapist will work with you on a personalized treatment plan, guiding you on the path to sobriety and lifelong recovery.
Questions? Here are some frequently asked questions about Nobu and online rehab.
What levels of care do you offer?
We offer Partial Hospitalization (PHP), Intensive Outpatient (IOP) and Outpatient services through the Nobu app. Learn more about our levels of care.
Do you treat co-occurring mental health disorders?
Yes, we treat a variety of co-occurring mental health disorders including anxiety, depression, borderline personality disorder, PTSD and more. We believe in taking an integrated approach between substance abuse and co-occurring disorders treatment to ensure lifelong recovery.
Do you offer medication-assisted treatment (MAT) through the Nobu app?
Yes. For patients that qualify, medication-assisted treatment will be available.
How many sessions per week will I have?
To start, you’ll be scheduled for three initial appointments: one with a nurse to complete a medical assessment, one with a licensed therapist to complete a clinical assessment and one with a financial counselor to discuss your insurance benefits and coverage. Based on this assessment, we’ll craft a teletherapy and treatment plan to address your unique situation. From there, you’ll be assigned to a specific level of care that will include varying numbers of sessions each week.
- Patients in Partial Hospitalization (PHP) have sessions 5-6 hours per day 6 days per week.
- Intensive Outpatient (IOP) have sessions 3 hours per day for 3 to 5 days per week.
- Outpatient (OP) clients have the opportunity to attend a minimum of 1 group therapy session and 1 individual therapy session per week.
Can appointments be scheduled around my work and family life?
Yes, we strive to make your appointments as flexible as possible to fit your schedule. Depending on your level of care, your treatment may range from 1-6 hours per day.
Will my therapist be available 24/7 or at set times?
While we make every effort to respond to all communication within 24 hours, our therapists are not available 24/7 for messaging.
Who will I meet with for my appointment?
You’ll be matched with a licensed therapist based on your nursing and clinical assessment. Each of our patients receives a personalized plan for their treatment needs.
Will I have the same therapist every session?
Your individual therapist should remain constant throughout treatment. Depending on which services you engage in, your individual therapist may differ from your group therapist(s).
Are teletherapy sessions secure and confidential?
Yes, we are committed to the safety and privacy of all patients. All communications are transmitted using banking-grade encryption, and any information you share is protected by HIPAA privacy regulations.
Do you offer group or individual counseling?
Teletherapy is available for both individual and group counseling. Groups are limited to 9 people per group session. Depending on your treatment plan you will encounter therapies like cognitive-behavioral therapy (CBT), EMDR, Family Therapy etc. Learn more about the different types of online therapy to expect.
How do you pay for teletherapy services through Nobu?
At The Recovery Village, we believe everyone deserves access to treatment. We have in-network contracts with most private insurance companies that can help offset the cost of treatment. Patients can also privately pay for treatment. After completing the form below, we’ll verify your coverage and set up a meeting with one of our financial counselors who will review your coverage with you to help you understand your insurance benefits and how they apply to teletherapy.
Does insurance cover the cost of teletherapy?
Yes! Insurance will often cover and offset the cost of treatment. We are in-network with most private insurance companies and will verify your benefits prior to starting treatment. Contact us to see if we accept your insurance. You can also call your insurance company directly to discuss your specific policy and coverage.
How do I sign up for teletherapy?
Click here to get started. You’ll be asked a series of questions to confirm your eligibility for teletherapy and to help us match you to the appropriate treatment team and level of care. From there, you can request the best appointment times based on your schedule. After you complete registration, you’ll receive an invitation to our patient portal where you’ll be able to view your appointments, send and receive messages to our staff and access your telehealth sessions.
Do you have to be a former or existing patient to use Nobu?
While many of our former patients are currently using Nobu, we are also accepting new patients.
What hardware, software or technology will I need to attend telehealth appointments?
To access your telehealth appointments, you’ll need:
Do you offer teletherapy in all 50 states?
Currently, we offer teletherapy for residents in Florida, Georgia, Colorado, New Jersey, Ohio, Maryland and Washington. If you reside outside of these states, we will make every effort to extend our services to you as regulations, licensing restrictions and insurers allow.
Do you offer aftercare once I complete my online substance abuse treatment?
Yes, upon treatment completion you will be provided with an aftercare plan to aid in your recovery. Aftercare may be available in-person or online.
Is online treatment effective?
Online treatment is an effective method and is as effective as in-person therapy. How comfortable someone is with online treatment depends on how they feel about talking about personal matters through technology, and if they believe they can have the same personal connection with their counselor.
Do you offer teletherapy for adolescents?
Yes, we offer Teletherapy for adolescents, starting at age 13. For more information on treatment for adolescents, please contact us.
Looking for in-person addiction treatment?
We’ll be here to answer any questions, verify your insurance benefits and book personalized treatment that works for you.